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Accessibility Policy

Ascentso Learning > Accessibility Policy

ASCENTSO Learning
Effective Date: 1 January 2026

1. Policy Overview

ASCENTSO Learning is committed to providing a learning platform that is accessible and usable for a broad range of users.

ASCENTSO Learning is operated by ASCENTSO SDN. BHD. (Registration No. 202101013455 (1413754-A)), Malaysia.

This policy outlines the platform’s general approach to accessibility and usability.

2. Platform Accessibility

ASCENTSO Learning is designed to function across commonly used devices and modern web browsers.

The platform is generally accessible through:

• desktop and laptop computers

• tablets

• mobile devices

Users are encouraged to access the platform using updated browsers and operating systems to ensure the best learning experience.

3. Learning Content

Courses on ASCENTSO Learning may include various learning formats, such as:

• written materials

• slides and visual content

• video lessons

• quizzes or assessments

While efforts are made to ensure content is clear and accessible, some courses may include materials that require standard digital literacy or the ability to view multimedia content.

4. Technical Limitations

ASCENTSO Learning aims to maintain platform accessibility; however, certain limitations may arise due to:

• third-party learning platform software

• browser compatibility

• device-specific technical constraints

• internet connectivity conditions

ASCENTSO Learning does not guarantee full compatibility with all devices, assistive technologies, or specialised accessibility software.

5. Accessibility Support

Users experiencing difficulty accessing course materials or platform features may contact ASCENTSO Learning for assistance.

Where reasonably possible, ASCENTSO Learning will attempt to provide guidance or alternative access methods to support learners.

6. Continuous Improvement

ASCENTSO Learning will continue to improve platform accessibility and usability where practical and feasible.

Feedback from users may be used to identify opportunities to enhance the learning experience.

7. Policy Updates

ASCENTSO Learning may update this Accessibility Policy periodically to reflect platform improvements or operational changes.

Updated policies will be published on the platform and will take effect upon publication.

8. Related Policies

This policy should be read together with the following ASCENTSO Learning policies:

Terms of Use

Learner Access & Usage Policy

Payment, Refund & Cancellation Policy

HRD Corp Courses Policy

Privacy Policy

Intellectual Property, Copyright & Plagiarism Policy