AI AT WORK
- Description
Strengthening Responsible AI Use in the Workplace
Artificial intelligence tools are increasingly embedded in how work is produced, reviewed, and communicated across organisations — influencing both internal operations and external interactions.
As adoption expands, inconsistent use or overreliance may introduce operational, compliance, and quality risks — affecting accuracy, decision-making, and overall work standards.
AI at Work is a 4-hour foundation programme designed to build practical understanding and application of AI in professional environments. The programme focuses on how AI can be applied across writing, analysis, and communication tasks — enabling participants to use AI effectively across different work contexts rather than in isolated situations.
Participants will explore leading AI tools such as ChatGPT, Microsoft Copilot, Claude, and Gemini, with emphasis on how to apply them appropriately within real workplace scenarios.
The focus is on consistent, responsible use — ensuring outputs remain accurate, relevant, and aligned with professional and organisational expectations.
This programme is HRD Corp claimable for eligible employers in Malaysia.
Learning Outcomes
Upon completion, participants will be able to:
- Understand how AI supports workplace tasks involving content creation, information processing, and communication
- Apply AI tools effectively across writing, analysis, and communication in both internal and external work contexts
- Recognise operational, ethical, and compliance boundaries in AI usage
- Review and validate AI-generated outputs before use
- Identify risks of misuse, overreliance, and inconsistent application
This programme is designed for employees, supervisors, managers, and SME operators across organisational functions who are integrating AI tools into daily workplace operations.
It is suitable for organisations seeking to ensure consistent, responsible, and effective use of AI across teams and work environments.
